Frequently Asked Questions

  • Using a travel advisor is an invaluable investment that transforms your travel planning and your actual journey. At Jetsettery, we understand that your time is your most precious commodity, and your free time to explore the world is scarce and precious. It takes an average of 10-20 hours just to research a trip, and that time can easily double for a new or unfamiliar destination. You can't "re-do" your vacation the following week if you discover you would have preferred a different location or experience. Good travel advisors ensure everything is seamlessly designed and done right the first time.

    Travel advisors also possess deep destination knowledge, often gained from personal travel, and have insider access to exclusive deals, upgrades, amenities, and experiences not available to the general public, often at no extra cost to you.

    Finally, travel advisors provide stress-free problem-solving. Should the unexpected arise, such as a delayed flight or a sudden change in plans, travel advisors act as your dedicated advocate, ready to troubleshoot and provide support. You won't be on hold with an airline from a foreign country; your advisor will be there in the background, ensuring your journey continues as smoothly as possible.

  • While many travel advisors offer valuable services, we think Jetsettery brings a unique combination of personal connection, specialized expertise, and unparalleled service.

    Here’s why we believe you should choose to work with us:

    • We Are Like You (Because We Are You!): We focus on clients who share our passion for travel, allowing us to empathize more strongly with their desires. Like many of our clients, we are active empty nesters who yearn for immersive experiences in our travel journeys. We love to travel as a couple to accomplish our bucket-list goals, with our children to create lasting family memories, or with our close friends to just have some adult fun. This shared enthusiasm means we genuinely understand what you are looking for in a finely crafted adventure. We're also upfront about the kinds of trips we don't specialize in, and we're always happy to refer you to a more qualified advisor if your needs fall outside our niche. For instance, we don't focus on theme park vacations, mass-market ocean cruises, or all-inclusive resorts in the Caribbean. Our expertise lies in bespoke, immersive travel.

    • Your Journey, Uniquely Yours: While we share similar travel passions, we also fully realize that you are not exactly like us. Every traveler is unique! That's why we've carefully designed our planning process to ensure that we carefully craft your itinerary to meet your specific needs and desires, not ours. We pride ourselves on carefully listening to you, proposing thoughtful options, and continuing to refine the plans together until we get it absolutely just right for you. Your perfect trip is our ultimate goal.

    • The Power of Two: A Complementary Partnership: With Jetsettery, you get the unique advantage of having two dedicated advisors working on your journey: Katie and David. Our strengths truly complement each other. With Katie's deep culinary background and diligent destination and accommodation research, paired with David's meticulous eye for detail and love for adventure, we ensure we build and execute your perfect trip accurately every time. We work together on every client journey, providing a comprehensive approach and offering both male and female perspectives throughout the planning process.

    • First-Hand Experience & Strategic Relationships: We have personally traveled to over 60 countries ourselves, giving us a vast, personal databank of the best destinations, hotels, and activities at your disposal. This first-hand experience means we can offer authentic insights and recommendations. Beyond our own travels, we also lean on our strategic partnerships with the best suppliers in every category of travel globally. These relationships add to our ability to craft the perfect itinerary at the best possible price, often securing amenities or experiences you couldn't access on your own.

    Choosing Jetsettery means choosing a partner who understands your travel aspirations, brings a wealth of personal and professional expertise, and is dedicated to creating an unforgettable journey tailored precisely for you.

  • We believe that your vacation budget is an investment in creating memories, and our mission at Jetsettery is to maximize the return on that investment for you. While there may be fees (as low as $100) for our tailored planning services, we are fully transparent about them and will review them with you during our complimentary consultation call. 

    We work to ensure you get exceptional value by leveraging our deep personal destination experience, strategic relationships with preferred suppliers, and insider knowledge to find the best deals and unique perks for your budget. These relationships often allow us to secure lower prices than you can find on your own. We are proud to share that every client we have worked with thus far has saved money by using Jetsettery as their travel advisor. Our expertise, access, time-saving capabilities, and dedicated support make your overall travel experience more enriching, less stressful, and a better value in the grand scheme of your unforgettable adventure.

  • Absolutely! We unequivocally recommend purchasing travel insurance for your trip.

    While nobody likes to think about things going wrong, unexpected events – from medical emergencies and trip cancellations to lost luggage or sudden delays – can happen. Travel insurance provides a crucial safety net, protecting your significant investment in your trip and, most importantly, giving you immense peace of mind. It ensures you're covered for unforeseen circumstances, especially for medical needs when you're abroad, and provides vital assistance when you need it most.

    We partner with the best insurance carriers in the industry to provide you with policies that offer the most comprehensive benefits at the lowest possible costs. These partners are chosen for their outstanding customer support and efficient claims processing, ensuring you have reliable assistance whenever you need it.

    We consider it an essential layer of protection for every journey we plan. For a more in-depth look at what travel insurance covers and why we believe it's so vital, please read our dedicated blog post: "Demystifying Travel Insurance – Your Essential Travel Companion." We're happy to discuss your specific travel insurance needs during your consultation.

  • One of the greatest benefits of working with Jetsettery is knowing that we've got your back, every step of the way, even when you're far from home. Travel is about adventure, not anxiety, and we take pride in ensuring your journey is as smooth and stress-free as possible.

    Here's how we support you if the unexpected happens while you're traveling:

    • Local Resources at Your Fingertips: Before you even depart, we meticulously prepare you with essential local, in-country resources to call upon in case something unforeseen happens. This includes emergency contacts, local assistance numbers, and important details unique to your destination. All of this crucial information is stored conveniently along with your full itinerary in our secure mobile app, which is accessible to you at all times – even when you don't have Wi-Fi or cell service. We ensure you have the direct contacts you need for immediate, on-the-ground help, providing a vital layer of security and confidence.

    • We're Always Here, Behind the Scenes: Beyond providing local contacts, we are always present behind the scenes, proactively monitoring your trip and communicating with suppliers. This means we're often aware of potential issues even before you are. Should anything go wrong – whether it's a flight delay, a reservation mix-up, or any other challenge – you can reach out to us at any point. We are happy to step in immediately, rectify situations as much as we are able, and act as your dedicated advocate. This means you don't have to spend your precious vacation time on hold, navigating language barriers, or stressing over logistics. We'll handle the complexities, allowing you to focus on enjoying your trip.

    • Your Personal Problem Solvers: Think of us as your dedicated troubleshooters. From rebooking arrangements to coordinating with local contacts or simply providing guidance, our goal is to resolve issues swiftly and efficiently. We're committed to minimizing any disruption to your travel plans and ensuring you receive the assistance you need, when you need it most.

    With Jetsettery, you're never alone on your journey. We are your partners, ready to help you navigate any bumps in the road so you can fully embrace the memories you're creating.

  • Please feel free to submit your question using our Contact Us form, and we will get back to you as soon as possible. We're always happy to help!