Frequently Asked Questions
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Save Your Most Precious Commodity: Your time is scarce; we take care of all the details so you don’t have to and we ensure your journey is designed right the first time so you don't waste a moment while you’re gone.
Insider Knowledge and Access: Benefit from destination expertise, on-the-ground relationships and exclusive upgrades, amenities, and experiences not available to the general public.
Stress-Free Advocacy: We handle the troubleshooting, such aslike flight delays or plan changes, so you never have to wait on hold with an airline or hotel.
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We Are Our Clients: As empty-nesters who have explored 60+ countries, we truly understand your desire for bespoke, immersive adventures.
Two Experts, One Goal: You benefit from the complementary strengths of two dedicated advisors, Katie and David, ensuring every detail is meticulously vetted.
True Customization: We don't do "off the shelf." Every itinerary is crafted to meet your unique needs and travel style.
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Supplier Agnostic: Fees allow us to recommend what is best for you, not which supplier pays the highest commission. Many of the items we book for our clients don’t pay us any commission at all.
Holistic Service: We manage all your trip details, like logistics and restaurant recommendations. We also provide personalized travel essential guides to ensure a seamless experience.
Dedicated Attention: Your fee ensures we can dedicate the time required to curate a high-touch, personalized itinerary just for you.
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Maximizing Your ROI: We work to ensure you get exceptional value by leveraging our destination experience, strategic relationships, and insider knowledge to finding the best deals, securing unique perks and maximizing your budget.
Proven Savings: To date, every Jetsettery client has saved money compared to booking their own travel.
Enhanced Value: Our access and support make your trip more enriching and less stressful, providing a better overall value for your investment.
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Invaluable Protection: Insurance guards your investment against unforeseen delays, cancellations, or medical emergencies.
Premium Partners: We work with top-tier carriers to provide comprehensive coverage, including "Cancel for Any Reason", at the best rates.
Required Waiver: If you choose to forgo coverage, we require a signed waiver to acknowledge the decision.
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Proactive Support: We are your personal troubleshooters, proactively monitoring your trip and rectifying issues like flight delays or reservation mix-ups.
App-Based Resources: All emergency contacts and in-country resources are stored in our secure mobile app, accessible even without Wi-Fi.
Dedicated Advocacy: We step in immediately so you can focus on enjoying your trip instead of problem-solving.
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Please feel free to submit your question using our Contact Us form, and we will get back to you as soon as possible. We're always happy to help!